HELP CENTRE

How can we help?

You do not need an instruction manual to use PentOme. Start with something real — or explore the guides below.

Not sure where to start?

Getting started

What PentOme is, what to talk about and how a reflection develops.

How it works →

Understanding PentOme

The Core Matrix, Awareness, Core Principles and Supporting Lenses.

Explore the model →
FAQ

Frequently asked questions

What do I say to PentOme?

Anything real. A decision, feeling, habit, relationship, goal, question about yourself, or simply “I don’t know where to start.”

Do I need to understand The Five first?

No. PentOme should be useful before you know anything about its model. The Core Matrix and Principles are there if you want to explore how it works.

Is PentOme therapy?

No. PentOme is designed for reflection, personal development and practical self-understanding. It is not a substitute for medical, psychological, emergency or crisis care.

Why does PentOme ask questions?

Because useful reflection often starts by understanding what is happening before rushing to advice. You can always ask why a question is being asked.

Does PentOme remember me?

In this beta, personal continuity is still being developed. Pages such as Me, My Journal and My Actions show the direction of the product but should not yet be assumed to provide permanent private storage.

Can PentOme be wrong?

Yes. AI can misunderstand, make mistakes or offer an unhelpful interpretation. Treat its reflections as something to consider, not unquestionable truth.

What are the Core Principles?

The Core Matrix / The Five is 01 in PentOme’s overall architecture and acts as the foundation. The four Core Principles are 02 Duality & Origins, 03 The Effective Three, 04 Cycles of Growth and 05 Being Human.

How can I give feedback?

Use the Feedback page or the feedback control in the beta experience. Tell us what helped, what felt wrong and what you wish PentOme did differently.

Is PentOme AI?

Yes. AI powers the conversation. PentOme adds its own human-first conversation design, The Five and Awareness, personal continuity, confirmation controls, Journey, Journal and Actions around that AI.

Is PentOme a therapist?

No. PentOme supports reflection and self-understanding, but it is not therapy, diagnosis, medical care or an emergency service.

What does PentOme remember?

Signed-in PentOme can use confirmed Me, Journey, Journal, Insights, Actions and relevant conversation history to create continuity. It should use that context selectively rather than treating every passing thought as a permanent truth. See Privacy & Memory for the current Alpha implementation.